Retainer & Support

Retainer and maintenance services by W3 Ground

Your “go to guys” for everything website related, now and in the future!

Our retainer and maintenance services gives you the peace of mind knowing that any issue with your website will be handled promptly and with highest priority.

Let us handle the task of looking after (and maintaining) your website so that you can concentrate on serving your clients and customers.

Retainer and Maintenance services are available for all our website solutions

Pricing

(Subscription service)

All the services below

1 hour free of charge service per month

All the services below

+

3 hours free of charge service per month

1 blog post per month

5 testimonials per month

All the services below

+

Custom services

Services include:

  • Available for quick assistance, fixes and answers
  • Keep apps, plugins, themes and extensions up to date.
  • Update to latest version of WordPress
  • Regular checks for errors and technical issues
  • Available for edits and updates when requested
  • Make recommendations for improvements
  • Alert client about service subscription and renewal
  • Communicate with a service support team on behalf of the client in order to better explain issues and/or inquiries.
  • Bring any issues/errors to client’s attention.

Package Offer

Looking to subscribe to both the Retainer & Support services + Dedicated SEO services? Because there is an overlap between some features of these services, we are offering a customized pricing which accounts for the overlapped services.

FAQs

These are number of minutes or hours that are available to you each month to use for support services without charge. If you need edits/additions that can be implemented within the available free minutes or hours, we will make such edits free of charge.

No, unused free minutes and hours expires at the end of each month, new ones begin immediately after (on the first of each month).

No, we do not write or compose the blog post. You will send us (or point us to) the texts you already composed for the blog post. We will use that texts to create a blog post. If you send out monthly newsletters, we can turn those newsletters into blog post.

No, we will post testimonials you receive from clients and customers. This is useful for businesses that receive testimonials from clients either online (social media, review websites/apps, etc.) or directly from the office. We can help you post such testimonials on your website.